Spam Arrest - Help

Spam Arrest, LLC - Protecting mailboxes since 2001
 
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  • Information on Overview page
  • The Overview page maintains account statistics  and Member Bulletins.

    Statistic Definitions:

    Messages Processed: Total number of e-mails Spam Arrest has processed for your account.
    Messages Forwarded: Number of e-mails delivered to your Spam Arrest inbox.
    Last Message: Time of last message Spam Arrest picked up from your POP server.
    Last Poll: Time of last poll Spam Arrest logged into your mail server to check for e-mail.
    Last POP: Latest time your e-mail program logged into the Spam Arrest mail server.

  • Options page
  • The Options page contains seven sub-pages:
    Overview
    Personal
    Custom Challenge
    Website
    Filtering
    Protected Mailboxes
    Member Tools



    The Overview page is a directory of the other six sub-options.

    In the Personal page you can enter your name, display name, contact phone number and e-mail address, your Spam Arrest password, timezone and secret question.

    In the Custom Challenge page you can customize the Verification Request. The Verification Request is the challenge sent to Unverified Senders that e-mail you.

    In the Website page you can enter your Reply-To address, your From address and Signature. These will be used when you reply to or create an e-mail from the Inbox page on the website. There are also several display options that apply to the website only.

    In the Filtering page you can enable (authorize) e-mail from your own address. By default e-mail From your own address To your own address is blocked. You may also enable or disable both SPF filtering and AV filtering.

    In the Protected Mailboxes page you enter the POP (or Imap) Server information for the e-mail account you wish to have filtered by Spam Arrest. Paid users can enter up to three different POP (or Imap) accounts. You will need to know your Server name, the username for that server and password.

    The Member Tools page contains the 'Purge' tool. The purge tool allows to delete very large amounts of e-mail from the Unverified Mail page.

  • Senders page
  • The Senders page has the following options: Authorized Senders, Blocked Senders, Authorized Mailing Lists, Blocked Mailing lists, Authorized Domains, Sub-Addresses, Blocked Domains and Address Import/Export.

    Each page contains a list of addresses appropriate to the page title. In each page you can add/remove/search entries.

    The Import and Export pages are only for individual addresses, not domains or mailing lists.

  • What information will I find on the Mail page?
  • The Mail page.Inbox
    Sent Folder
    Unverified Mail
    Compose

    Inbox
    The Inbox contains e-mail from Authorized senders. If you download your e-mail at home you will download the contents of the Inbox.

    Sent Folder
    This is a standard Sent folder.

    Unverified Mail
    The Unverified Mail page contains pending e-mails from Unauthorized Senders. E-mail in the Unverified Mail page is auto-deleted after 7 days. You may Search, Delete, Block, and Authorize e-mail in the Unverified Mail page.

    Compose
    This page is for composing and sending e-mail.

    In addition there are some account statistics:

    *Time of last message received.
    *Last successful poll. This is the last time we logged into your mail server and checked for e-mail.
    *Last poll status. Information about the last Poll attempt.

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